SCMG Meeting Raleigh
April 28, 2006

Agenda:

Speakers:

Linwood Merritt
Lin started his data processing career in 1970 as a Simulation Analyst and has been a US CMG member since 1984. He served as a Subject Area Chair for CMG in 2003, Vice Chair of Southern CMG in 2004, Assistant Program Chair for CMG 2004, and Program Chair for CMG 2005. He is currently the Project Manager of the "Enterprise Wide Capacity and Performance" project of SHARE (since 1994), Regional Chair of Southern CMG, and Assistant Program Chair for CMG 2006.

Lin has published 17 CMG papers (plus one additional paper for UKCMG 2003) and presented at 28 SHARE conferences. He won the CMG 1997 Mullen award for the presentation "Performance Data from the Server to the Intranet: Getting the Data and Reporting It," and presented it at UKCMG in 1998. He is now working as a mainframe Capacity Planner at Bank of America in Richmond, Virginia.

Chris Molloy
Chris is a Distinguished Engineer at IBM working in the outsourcing area. With over 65,000 people supporting outsourcing worldwide for IBM, Chris' role is to inject innovation and new technology into the accounts in order to provide them a competitive advantage. Chris focuses on improving system management solutions for his customers. He is a frequent speaker at CMG, and holds a patent for some of his work in performance management and capacity planning. The paper he is presenting today was selected as one of the two best papers of CMG 2005.

Laura Knapp
Laura has 25 Years in the Networking business working for Texas Instruments in their worldwide network and as a corporate Networking Spokesperson for IBM. Her experience allows her to cover all aspects of networking and she always brings a pragmatic view to very complex technologies.

Laura joined IBM in 1985 as a field Communication Specialist focusing on LAN technologies. She was influential in the international rollout of the original Token-Ring products focusing on detailed technical support and education for both customers and internal IBM field forces.

In 1990 she moved into a development role focusing on IBM's product movement into new environments including work on Client/Server Computing, Network Computing, and the Internet. Laura provides technical support for customers and IBM field personnel, speaks to IBM User Groups and International trade shows, and provides press support through briefings and technical assistance.

Laura participates extensively in trade shows (Comdex, ComNet, PC Expo, Internet World, Internet Commerce Expo...) and is recognized as an international speaker on Networking. A recognized networking expert, her articles have appeared in Common Knowledge, Midrange Computing, AS/400 News, AS/400 Showcase, and other national publications.

Igor Trubin
Igor started his career in 1979 as an IBM 360/370 system engineer. In 1986 he got his Ph.D. in Robotics at St. Petersburg Technical University (Russia) and then worked as a professor teaching CAD/CAM, Robotics and Computer Science for about 12 years at the same University. Igor has published about 30 papers and made several presentations for different international conferences related to the Robotics, Artificial Intelligent and Computer fields.

In 1999 he moved to the US and worked at Capital One Services, Inc. in Richmond as a Capacity Planner. His first CMG paper was written and presented by him in 2001 in Reno, NV. The next one, "Global and Application Level Exception Detection System Based on MASF Technique," won a Best Paper award at US CMG 2002 and was presented again at UKCMG 2003 in Oxford, England.

His CMG 2004 paper about applying MASF technique to mainframe performance management was republished last year in the IBM Z/Series Expo. Igor continues to enhance his exception detection met.
(paper)

Abstracts:

Adding Business Drivers to the Capacity Planning Process
Linwood Merritt, Bank of America
A company may have the best capacity planning tracking and forecasting methodologies and still miss the mark due to a lack of connection with business planning. A dialog between a company’s IT and business areas should identify business drivers and combine the trending of resources with business-oriented tracking and forecasting. This paper discusses issues surrounding business-oriented capacity planning and steps that companies can take to incorporate business drivers into the capacity planning process.

Introduction to Simple Network Management Protocol (SNMP) Version 3
Laura Knapp, IBM
Simple Network Management Protocol has emerged as the de facto standard for the management of networks. Growing from its initial focus of managing devices in a TCP/IP network, this protocol is now used by networking elements, operating systems, and applications, allowing a common management infrastructure to be put in place.

One of the gravest exposures in today's business networks comes from the SNMP management software. The lax security makes this a hackers dream come true and allows entry points to private business networks. But fear not, SNMP v3 has the functions designed to secure your management flows. This is even more important as the demarcation lines blur between your business and the Internet.

This session explores SNMP, providing you the basics and the architecture enhancements in SNMP v3 to support new requirements and explores how you can use it to manage your overall end-end system.
(Paper)

ITIL Capacity Management Deep Dive
Chris Molloy, IBM
ITIL is continuing to grow in acceptance in IT environments as a model for best practices. This paper provides a low level analysis of the ITIL capacity management discipline. The session describes the differences between business, service, and resource capacity management, and the need for each to have a proactive capacity management process. The presentation will describe the elements needed for an ITIL-based capacity plan, a discussion on what several companies have done with ITIL capacity management, and lessons learned from implementing ITIL capacity management discipline in their environment.
(Paper | Presentation)

Capturing Workload Pathology by Statistical Exception Detection System
Igor Trubin, IBM Global Services
This session describes one site's experience of using Multivariate Adaptive Statistical Filtering (MASF) to recognize automatically some common computer system defects such as run-away processes on one or multiple CPUs and memory leaks. Home made SEDS (Statistical Exception Detection System) that captures any global and application level statistical exceptions was modified to recognize, separately report and alarm about those particular defects.
( Paper: Capturing Workload Pathology by Statistical Exception Detection System)

zPCR User Experience and MIPS Rating Discussion
MIPS ratings are a common approach to normalizing capacity analysis and reporting across disparate mainframe platform types. After a “user experience” presentation for the new zPCR IBM mainframe sizing product, the speaker will lead a discussion of published MIPS ratings and the new “Low I/O” category that may change relative MIPS ratings when comparing mainframes.

Sponsors:

	BMC Software enables you to monitor and manage business services, along with the technology infrastructure supporting them—applications, data, systems and networks—simultaneously.
	DTS Software specializes in enterprise storage management in products developed for the IBM z/OS and OS/390, Hitachi VOS3, and Fujitsu MSP operating systems.