SPRING '02 FORUM

March 07 and 08, 2002

Sheraton Denver West - 360 Union Boulevard, Lakewood CO (303) 987-2000
AGENDA

8:00-9:00 Registration

9:00-9:15 Annual Business Meeting

9:15-10:15 "Implementing a Model for Service Level Management: A Practical Approach to Integrating Performance Tools"

Steve Lewis: J.D. Edwards & Company

This presentation describes a practical philosophy for building a foundation for Service Level Management. Many different performance, capacity, and monitoring tools will be mentioned as they relate to building a system for tracking network, system, and application service levels. Specific design decisions and lessons learned will also be discussed, as well as many of the experiences of implementing an enterprise management system for a worldwide IT infrastructure.

10:15-10:30 Break


(Agenda continued on reverse side)

Please visit our web site:

http://www.cmg.org/regions/rmcmg/rmcmg.html)

…………………………………………………………………………………………………………………………

It is election time once again! Please vote using the ballot below.

BALLOT for ROCKY MOUNTAIN CMG DIRECTORS

(Biographies for Elections on the reverse side)

Vote for not more than two. MARK with an 'X'.

For two-year terms commencing March 7, 2002:

Signature Name (Print)

Sign and return ballot to address listed below by Feb. 25, 2000 even if unable to attend Spring '01 Forum.

In an effort to conserve on costs we would like to communicate with our members via email. To insure that you receive furture mailings please include your email address.
Name: Advance Registration Fee $90 FOR 2 DAY and $55 for 1 day. Due Feb. 25, 2002 includes program, breakfast, lunch and break refreshments.
Company: Registration at the door $60.00 (per day) for program, breakfast and breaks ONLY!
Address: ________________________________________EMAIL: __________________________________________ Any questions? Benny McCoy at 303-673-4463.

Please include your EMAIL ID in the spot to the left.

City: Clip and Return form with check (payable to RMCMG) to:

Benny McCoy, 9816 W 99th Place, Westminster CO, 80021

State: Zip: If you would like a receipt please enclose a self-addressed stamped envelope.

o I plan on skiing on March 09 (see reverse side for details) Number of Family Members skiing _____

o I prefer vegetarian meals.

AGENDA Thurs March 07 continued -

10:30-11:30 Edge-side Options for Enhancing Web Site Scalability

Jeff Buzen, BMC Systems

Content delivery networks featuring "servers at the edge of the Internet" have achieved impressive levels of performance in a number of real world situations. Some content delivery providers have made bold claims about the complexity and value of their patented "rocket science" algorithms. This paper provides an independent look at these algorithms and examines cases where they are, and are not, likely to deliver the performance benefits they promise. The paper also discusses the pros and cons of web caching, which can be viewed as a grassroots alternative to top down content delivery services.

11:30-1:00 Lunch

1:00- 2:00 "PASASM: A Method for the Performance Assessment of Software Architectures"

Lloyd G. Williams, Software Engineering Research

Connie U. Smith, Performance Engineering Services

Architectural decisions are among the earliest made in a software development project. They are also the most costly to fix if, when the software is completed, the architecture is found to be inappropriate for meeting quality objectives. Thus, it is important to be able to assess the impact of architectural decisions on quality objectives such as performance and reliability at the time that they are made.

This presentation describes PASA, a method for performance assessment of software architectures. It was developed from our experience in conducting performance assessments of software architectures in a variety of application domains including web-based systems, financial applications, and real-time systems. PASA uses the principles and techniques of software performance engineering (SPE) to determine whether an architecture is capable of supporting its performance objectives. The method may be applied to new development to uncover potential problems when they are easier and less expensive to fix. It may also be used when upgrading legacy systems to decide whether to continue to commit resources to the current architecture or migrate to a new one.

The steps in the PASA method are described together with an overview of the techniques used to perform an architecture assessment. These techniques include the use of architectural styles, performance antipatterns and performance modeling as well as strategies for identification of alternatives for meeting performance objectives if problems are discovered. The method is illustrated with an example drawn from an actual assessment.

2:00-2:15 Break



Please fill out reverse side, clip and send with check (payable to RMCMG) to:

Benny McCoy, 9816 W 99th Place, Westminster CO, 80021

SKIING

RMCMG will sponsor a skiing trip on Saturday, March 09. Lift tickets can be purchased at the forum on Friday March 8, at a discounted rate. Adult lift tickets will run about $35.00. We are still looking for the best deal.

Barry and Judith Merrill, of MXG fame, will be unavailable to participate in CMSki this year. We would like to thank them for their past participation.

Biographies for Elections

Alan Schulman has been active in CMG since the early '80s. He has been an officer in local CMGs since the mid '80s and on the program committee for National CMG since the early '90s.

Mike Machuga has been attending the RMCMG Forums since 1990. Mike has been both a speaker and session chair at the National and Rocky Mountain CMG. Mike has been a RMCMG board member for the last 4 years and would like to continue in that roll. Mike has his own company, Electra Data Services Inc. where he consults on capacity planning and chargeback. He has over 20 years data processing experience.

2:15-3:30 "Performance Analysis of Virtual Tape Subsystems"

Ned A. Diehl, The Information Systems Manager, Inc. (ISMTM)

Virtual tape (VT) subsystems are an important part of a large percentage of OS/390 and z/OS installations. While, they do a beautiful job of solving many traditional tape problems, they are not all things for all installations. VT systems present some interesting challenges, since while they look like real tape drives to standard OS/390 performance monitors, there are important internal activities that those monitors do not see. The two primary implementations (IBM VTS and StorageTek VSM) both produce SMF records which provide metrics unique to virtual tape. Approaches to analysis will be discussed and will include both an RMF view and virtual tape measurements. Graphical examples will be drawn from a variety of different types of installations. Primary focus will be on VSM; however, VTS information will be included. There will be no attempt to compare the performance and merits of different architectures, though the techniques presented can help installations with comparative analysis.

AGENDA FRIDAY MARCH 08 -

8:30-9:00 Registration

9:00-9:15 Details on Skiing

9:15-10:15 "Storage Networking Strategy in the Datacenter"

Randy Kerns, Evaluator Group Inc

Storage Networks have received a great deal of publicity and are being deployed by an increasing number of companies. Storage networking is the general term used to encompass accessing storage across a network, which includes Storage Area Networks, and Network Attached Storage. With the dramatic increases in the amount of storage being deployed, many solutions are being brought to market.

In this discussion, the market segmentation for storage networking and the requirements for storage in each market segment will be explained. Making a choice between the different types of solutions being offered for storage networking in SAN and NAS is aided with an explanation of these approaches. Part of this explanation deals looking at where the different solutions best fit into a storage networking strategy.

10:15-10:30 Break

10:30-11:30 "Application Modeling Methodology"

John Pilch, Performance Capacity Solutions

The key success factors for the forecasting task are the established and documented relation between business activity and data processing activity, and the ability to determine the resource consumption demands of new applications. The focus of this presentation is new application planning, and it defines the relationship between the development process and the capacity planning function.

11:30-1:00 Lunch

1:00-2:00 "The Pricing Revolution and its Implications for Performance Management"

Jeff Buzen, BMC Systems

"Pay as you go" pricing and "capacity on demand" packaging have emerged recently as familiar themes in the marketing literature of many hardware and software vendors. However, the implementation of these concepts raises some new technical problems whose solutions are still being refined. These solutions are creating a new set of challenges for performance analysts and capacity planners. This paper analyzes a number of these challenges, with special emphasis on those associated with the IBM License Manager (ILM) and the Variable Workload License Charge (VWLC) pricing model employed in z/OS environments.

2:00-2:15 Break

2:15-3:30 "End-To-End Scaling: The Response Time Pipe"

Dr. Tim Norton, Simalytic Solutions

The notion of scaling used to mean "How big do we have to make the server?" Unfortunately, the new e-business approach to applications has spread the work across many different components owned by many different organizations.

Now, when we talk about scaling, we have to address networks, storage, security, application architecture, and even other entire applications. This paper proposes an approach to modeling business transactions to determine what is impeding the business process, what to do about it, and the effect of taking that action.


At press time, these speakers are confirmed. RMCMG reserves the right to substitute without notice in case of cancellation beyond our control.

Biographies of the Speakers

Dr. Jeff Buzen is best known as chief scientist and co-founder of BGS Systems, and as the original architect of the BEST/1 product family. He has also just completed a term as President of CMG. Jeff has been actively involved in the analysis of system performance since the 1960s, and has received several honors for his work including the 1978 the A.A. Michelson Award.

Ned Diehl is a Retired IBM Senior Systems Engineer with over 25 years working with large accounts. Over 15 years was as a Large Systems Regional Designated Specialist focusing on performance analysis and capacity planning. He joined The Information Systems Manager, Inc. (ISM) in 1992. Currently Ned is a Senior Product Manager with ISM. Primary responsibilities include product management for the DB2, CICS, and tape library members of the PerfManTM reporting and analysis product line. Secondary functions include PerfMan for z/OS design assistance and customer consulting.

Randy Kerns is a partner at The Evaluator Group and is responsible for Storage Area Network and Network Attached Storage analysis and education as well as company and product strategies.

He has over twenty-nine years in the computer industry involved in the development of storage products. His background includes a bachelor's degree in computer science from the University of Missouri at Rolla and a master's degree in computer engineering from the University of Colorado. He has worked for IBM, Fujitsu, as Vice President of Engineering at the Array Technology subsidiary of Tandem Computers and as Director of Engineering for Enterprise Disk at Storage Technology Corporation. Product development that Randy has been involved in includes both disk and tape subsystems for those companies.

Randy has made numerous presentations at conferences and is the author of many industry articles.

Laura Knapp has 30 Years in the Networking business working for Texas Instruments in their worldwide network and as a corporate Networking Spokesperson for IBM. Her background includes development, trouble-shooting, product management, and customer support. Her experience allows her to cover all aspects of networking and she always brings a pragmatic view to very complex technologies.

Steve Lewis was the Mullen Award winner at CMG 2001 in Anaheim. He has worked in the area of system and network management for the past twelve years for companies in the transportation, financial, and software industries. He has served as a programmer, DBA, UNIX system administrator, capacity planner, and software engineer for the design and implementation of management software. He and his family live in Colorado where they enjoy outdoor activities in the Rocky Mountains.

Dr. Tim R. Norton has almost three decades of experience in the computer industry. He is the founder of his consulting company, Simalytic Solutions, and a co-founder and the Chief Scientist of DevelopNET Corporation, which provides web based capacity planning services for web applications. In addition, he is an Adjunct Professor of Computer Science at Colorado Technical University and at The University of Colorado at Colorado Springs.

He has done capacity planning and modeling at a variety of large companies, including MCI WorldCom, United Airlines, and Atlantic-Richfield.

He holds a Masters Degree in Computer Science and a Doctor of Computer Science Degree. He is a member of the ACM, the Society for Computer Simulation, the IEEE Computer Society, and CMG, where he has been the Modeling Subject Area Chair for two years. He is also on the Computer Science Academic Advisory Boards at Colorado Technical University and Denver Technical College (a division of DeVry University).

John Pilch combines the unique background of over twenty five years of industrial experience at world recognized research and system engineering firms with over thirty years experience teaching computer science at the graduate level. After a career at Bell Laboratories and Bell Communications Research, he is consulting on the deployment of large multi-tier applications. His experience and training includes hardware configuration sizing, performance benchmarking, application modeling, system instrumentation, and performance analysis on a variety of platforms.

John has a long association with CMG. He has presented a number of papers at the National Conference and at Regional CMG Meetings. Currently he serves as Treasurer for CMG.

Dr. Lloyd G. Williams is a principal consultant at Software Engineering Research, where he specializes in the development and evaluation of software architectures to meet quality objectives, including performance, reliability, modifiability, and reusability. His experience includes work on systems in fields such as process control, avionics, telecommunications, electronic funds transfer, Web-based systems, software development tools and environments, and medical instrumentation. Dr. Williams has been a pioneer in the application of Software Performance Engineering (SPE) to object-oriented systems. He is the author of numerous technical papers and has presented professional development seminars and consulted on software development for more than 100 organizations worldwide.

Dr. Connie U. Smith, a principal consultant of the Performance Engineering Services Division of L&S Computer Technology, Inc., is known for her work in defining the field of SPE and integrating SPE into the development of new software systems. Dr. Smith received the Computer Measurement Group's prestigious AA Michelson Award for technical excellence and professional contributions for her SPE work. She also authored the original SPE book: Performance Engineering of Software Systems, published in 1990 by Addison-Wesley, and approximately 100 scientific papers. She is the creator of the SPE ED™ performance engineering tool. She has over 25 years of experience in the practice, research and development of the SPE performance prediction techniques.

Together, Drs. Williams and Smith have over 50 years of experience in software development. They have worked together for more than 15 years to help clients design and implement software that meets performance objectives. They have published numerous technical papers and articles, and are the authors of Performance Solutions: A Practical Guide to Creating Responsive, Scalable Software, published by Addison-Wesley.