Minneapolis /
St. Paul Computer Measurement Group
Fall 2010
Conference
“End to End
Performance Monitoring”
Date: Friday, September 17, 2010
Time: 8:15 AM – 4:00 PM
Location:
Century College
3300 Century Ave N
White Bear Lake, MN 55110-1252
East Campus Room E1719
The meeting is open to anyone who would
like to attend. Cost: n/c
Agenda:
8:15 -
8:30 Welcome /
Business Meeting
Tom Becchetti, Minneapolis-St. Paul
CMG
8:30
- 9:45 “End to End Performance in a Virtual
Environment”
Scott Lincoln – District Sales Manager eG Innovations
Performance monitoring is not
just about the platforms a vendor supports and the metrics they collect. The
true value of any monitoring technology is its ability to improve operational
efficiencies and reduce MTTR cycle times to lower costs and improve service
delivery to the business.
eG Innovations monitors
application infrastructures on an ‘end to end’ basis and uses its Root Cause
Analytic capabilities to separate the source of a
production problem from its symptoms resulting in up to 80% reduction in MTTR
cycle times for clients. At the Minneapolis CMG meeting, eG will give a brief
overview of its technology before demonstrating how it works in a virtual
desktop environment.
Scott Lincoln has worked for several different performance monitoring vendors
over his twenty including Legent (mainframe), IBM Tivoli (mainframe &
distributed), Aternity (end user), OpTier (Business Transaction Management) to
name a few. He has also built and developed consulting practices (Hitachi, IBM
SMPO) focusing on the economics of
software portfolios and the resulting value they deliver to IT organizations as
well as their customers. Currently Scott serves as the District Sales Manager
for the Northeast and Mid-west for eG Innovations.
9:45 –
10:00 BREAK -
sponsored by Concord USA
10:00 - 10:45
The 4th Generation of Performance Monitoring: Proactive, End to
End – Wayne Schumack
The
presentation will briefly examine the evolution of performance monitoring and
reporting, from printed static reports to the hyperlinked, drill-down “Click to
Know” reporting we have developed at UHG. Though we still have a lot
of “what happened?” reporting in our shop, monitoring and reporting
today is increasingly about “what’s going to happen?” so we can take
proactive action to prevent user-impactful incidents. You will be
surprised by what sophisticated reporting is possible to create with the
tools you already may have. Presentation will conclude with a
real-time tour of our reporting website.
Jim Byrnes –
UnitedHealth Group
Mike
Baillargeon – UnitedHealth Group
Wayne
Schumack – UnitedHealth Group
Jim’s
BIO:
Jim
Byrnes has over 30 years* of experience in Operations, Storage, and Performance
Management. His current role is senior performance analyst in UHG’s EPCM-
System Performance Management department.
Mike’s
BIO:
Mike
Baillargeon has over 25 years* of experience in Applications,
Architecture, and Performance management. His current role is manager of
UHG’s EPCM- Application Performance Management department.
Wayne
BIO:
Wayne
Schumack has over 30 years* of experience in Operations, Storage, MVS, Capacity
and Performance management. His current role is senior director of UHG’s
Enterprise Performance and Capacity Management department.
10:45 - 11:15
The DTR Process: A Proven Method of Objectively Measuring Application Tuning
– Wayne Schumack
Since
2004 UHG has used the DTR process to measure tuning savings in an objective,
consistent manner. This presentation will discuss the simple,
straightforward approach which has evolved, including real-world
examples.
Jim Byrnes –
UnitedHealth Group
Mike
Baillargeon – UnitedHealth Group
Wayne
Schumack – UnitedHealth Group
Jim’s
BIO:
Jim
Byrnes has over 30 years* of experience in Operations, Storage, and Performance
Management. His current role is senior performance analyst in UHG’s EPCM-
System Performance Management department.
Mike’s
BIO:
Mike
Baillargeon has over 25 years* of experience in Applications,
Architecture, and Performance management. His current role is manager of
UHG’s EPCM- Application Performance Management department.
Wayne
BIO:
Wayne
Schumack has over 30 years* of experience in Operations, Storage, MVS, Capacity
and Performance management. His current role is senior director of UHG’s
Enterprise Performance and Capacity Management department.
11:15 - 12:00
Jaqueline Lynch – How Not To Do Performance Banchmarks
This
presentation will look at some of the benchmarks available in the public domain
for testing Unix performance. It will then look at the mistakes people make
when setting up to perform benchmarks and will finish with some comments on
sizing in general and sizing studies.
12:00 – 1:00
Lunch – Will be provided by Sirius
1:00 - 1:45
Akorri Balance Point
Tim
Kresler, Solution Engineer - Akorri
Tim Kresler is a seasoned IT professional having spent
more than 17 years in the industry. Before joining the Akorri team he
spent four years at VMware specializing in performance management.
1:45 – 2:00
Break Sponsored by Nexus
2:00 - 2:45
END-TO-END TRANSACTION TRENDING AND PERFORMANCE
MONITORING
Thomas
Kelly, EXECUTIVE DIRECTOR, HEAD OF
RESEARCH & DEVELOPMENT Concord
It
is with great pleasure that Concord Research and Development will present a
comprehensive overview of End-to-End Transaction Trending and Performance
Monitoring (Concord HourGlass). Transaction Trending is the process by which
transactional analysis is tracked across the enterprise and presented both in
terms of current and cumulative performance. While monitoring tracks the
performance of a transaction according to its localized parameters at the node
level, trending goes a step further to indicate the relationship between
current and previous iterations. The following
topics
will be presented in great detail.
THOMAS KELLY EXECUTIVE DIRECTOR, HEAD OF RESEARCH
& DEVELOPMENT
Thomas Kelly is an Executive Director and Head of Research and
Development for Concord. He is responsible for the conception, architectural
design and implementation of enterprise product suites for use in the
healthcare, financial and retail industries, as well as the
design/development/testing/release of commercial soft ware suites, and the
development of model prototypes for large implementation on projects. Thomas
has more than 14 years of experience as a component library designer,
enterprise architect and integrate on specialist, and is currently a certified
developer and instructor for Sun Microsystems, Oracle/BEA, IBM and Microsoft .
Thomas has served in many capacities throughout his career. As a Principal and
Vice President at Ed Learning Systems, which in 2000 was the largest Sun Microsystems
Education Alliance in the world, he was responsible for all technical
development and assisted in the spin-off of two subsidiaries before Sun
Microsystems purchased
Ed Learning in 2001. Thomas later moved on to form SplitFire
Technologies and partnered with Deloite Consulting to deliver technical
consulting, developmental proof of concept and training services nationwide.
Upon the sale of SplitFire’s soft ware and educational materials, Thomas worked
with IBMs ISSW group (IBM Soft ware Services for WebSphere) where he became a
senior architect. Gaining inside experience in the internals of WebSphere
Application Server, ESB, Process Server, Portal Server, MQ, Broker and later
the Datapower platform, Thomas worked both internally for IBM and externally for
IBM customers in the design and implementation of enterprise systems
surrounding the unified IBM concept of SOA. After departing IBM, Thomas entered
into a contractual relationship with Concord and became a Senior Architect for
enterprise healthcare systems. The large majority of his architectural projects
involved tackling requirements for integration with legacy systems while
implementing services for forward scalability and maximum flexibility. Managing
teams, both on and off shore, in the development of systems running on
.NET, WebSphere, and Oracle/BEA, Thomas led a wide range of projects
through conception, design, development, testing and deployment. Thomas
Kelly is an expert in a multitude of architectural models, programming languages,
specifications and deployment options including cloud-based architectures. He
has participated in the working groups of various open source projects, spoken
at a wide range of conferences and is currently involved in the conception of a
model which will assist in the quality control of development through auditable
off shore governance policies and procedures.
2:45 – 3:00
Break
3:00 – 3:45
BlusStripe Software
Shane
O’Donnell - BlueStripe
Shane
O'Donnell brings nearly two decades of engineering excellence, strategic vision
and execution in network and systems management, from training and consulting
for some of the largest companies in the world to building new management
products from the ground-up. Shane started his career in network design
and management at State Farm Insurance, where he built the NOC for State Farm's
network to 17,000 agent offices. He then moved to the vendor-side of the
table where he built and maintained portions of HP OpenView Network Node
Manager as well as several other well-known OpenView "add-ons".
Then, he began the OpenNMS project, an open source network management
system destined to compete with the Big 4. As CTO at Oculan, Shane
commercialized the OpenNMS technologies, ultimately selling that product to
Raritan Computer, Shane joined Cisco's Network Management Technology Group,
where he took up the mantle of evangelist on interfacing Cisco products with
open source technologies. Shane has now returned to the engineering helm
at BlueStripe Software, where he oversees all product engineering and research
efforts.
Directions:
In the north east corner of the 494/694 loop:
Century
College
3300 Century Ave N
White Bear Lake, MN 55110-1252
Local Officers
To
add your name to our email distribution, contact TBecchetti@sjm.com or MSPCMG@gmail.com or follow us on twitter
@MSPCMG.
Chair: Tom
Becchetti
EMC
Phone: (651)400-1297
E-Mail: TBecchetti@gmail.com mailto:TBecchetti@gmail.com or
mspcmg@gmail.com
Treasurer:
Bob Kunzer
Deluxe
Corporation
Phone: (651) 787-2027
E-Mail: bob.kunzer@deluxe.com
Advisor:
Dez Kristof
Acxiom
Phone:
(651)787-5242
E-Mail: dez.kristof@acxiom.com mailto:dez.kristof@acxiom.com
Director:
Barry Pieper - CMG member number 6868
(since 1983)
Phone: (651) 662-9354
E-Mail: Barry_R_Pieper@bluecrossmn.com
Director:
Doug Morris
EMC
Phone: (612)812-6489
E-Mail: Doug.Morris@datadomain.com
Director:
Norm Owens
Carlson
Companies
Phone: (952)905-0395
E-Mail: email@normanowens.com
Advisor:
Dez Kristof
Acxiom
Phone:
(651)787-5242
E-Mail: dez.kristof@acxiom.com mailto:dez.kristof@acxiom.com
Advisor:
Mark Weber
UHG
Phone:
(612)991-5404
E-Mail: markweber@means.net
Advisor:
Bill Feeney
Hennepin
County
Phone:
(612)348-6230
E-Mail: bill.feeney@co.hennepin.mn.us mailto:bill.feeney@co.hennepin.mn.us
Advisor:
Brenda Schmidt
TeamQuest
Phone:
(612)578-8092
E-Mail: brenda.schmidt@teamquest.com
Advisor:
Judy Jones
Phone: (612)418-6883
E-Mail: judyjones9@gmail.com
Check out our Web page at:
http://regions.cmg.org/regions/mspcmg/index.html