Margaret Greenberg, Chair
Retired

Retired from Federal Reserve Bank of Chicago after 25 years. Ms. Greenberg has extensive application development experience on the mainframe. Her evolution into CPE began as an applications liaison for storage usage with the systems programming staff. After running the Information Center, where she explored new tools and improving existing ones, she began officially working with capacity planning and performance monitoring on the FRB mainframes in 1989. She coordinated the last Capacity Plan to justify replacement of the mainframe. She established and tracked the first SLOs at the Bank. Whenever there appeared to be a problem meeting expectations, she did extensive work using B&B's (now BMC) IMS reporting tools, TSO MON and Omegamon. She spent time working with PC deployment and established SLOs in the distributed environment. Additionally, she worked with operations staff to improve Help Desk performance. Recently she has spent her time working on CMG/MCMG activities.