Next Meeting Board of Directors Registration Archives Contact


Connecticut Computer Measurement Group
Spring CCMG Membership Meeting Agenda
Crowne Plaza (formerly Radisson Hotel), Cromwell - Friday, April 7, 2006
________________________________________

Connecticut CMG is proud to present another spectacular Membership Meeting at its Annual Vendor Day on April 7th. We have a combination of invited speakers as well as practitioners of the trade drawn from our own ranks. Several themes dominate the day, encouraging you to sharpen your skills and knowledge in storage management, workload management and enterprise systems management. These are featured in our dual-track format for mainframe and open systems topics, side-by-side in the morning. And in between sessions you can learn from several vendors delivering specific solutions in the fields of storage, network, and enterprise systems management, here in the Northeast. Each April, CCMG invites vendors to display their products and services to our membership in addition to the technical presentations from invited speakers. This opportunity to engage in discussion with the vendors occurs during registration, between sessions and after lunch.
We welcome the following vendors and thank them for their support:
BMC Software     CA      CMC Systems      Compuware       IBM / Tivoli
ISM          NetIQ             Netezza        Platform Solutions, Inc.        Shunra Software

_______________________________________________________________________________________
Please Note: The Cromwell Crowne Plaza is the same hotel that has hosted CCMG for several years, formerly the Radisson.

Agenda:

7:45-8:15 Registration & Coffee
8:15-8:30 Introductory Remarks & Business Agenda
 
Mainframe Track
Open Systems Track
8:30-9:45 DDF Performance Analysis – Does It Really Have to Be That Complicated?

Bob Chaney – Delta Systems

Overcoming the Challenges Posed by Open Systems Storage Capacity Planning
Frank Kettenstock – MonoSphere

9:45-10:15 Break - Refreshments - Vendor Area Open
10:15-11:30 Mainframe Front End Performance
Best Practices
Bill Eagle – EMC

Enterprise Workload Manager: Overview
Hiren Shah, IBM

11:30-12:45 Lunch – Provided by Netezza, Inc.
--> Vendor Area Open for Dessert and Coffee

 
Combined Sessions
12:45-2:00 Analysis of Workload Alerts in Consolidated Servers
James Bouhana – Performance International, Inc.

2:00 - 2:30 Break - Refreshments - Vendor Area Open
2:30 - 3:45 Event Management at CIGNA – A Process Improvement Story
Jan Adams – CIGNA

 
Closing Remarks
 

Agenda - Abstracts

Connecticut Computer Measurement Group
Spring CCMG Membership Meeting Agenda
Crowne Plaza Hotel, Cromwell - Friday, April 7, 2006

07:45-08:15 Registration and Coffee
08:15-08:30 Introductory Remarks
Mainframe Performance Track
08:30-9:45 DDF Performance Analysis - Does It Really Have to Be That Complicated?
                  Bob Chaney - Delta Systems

DB2 DDF processing, where the database is centralized and the application is distributed, offers some interesting challenges when diagnosing "End to End" performance problems. This paper uses a number of different sources (from SMF to UNIX log files to web reports) to create a single view of a distributed workload as part of a performance problem diagnostic. Warning! Success is not guaranteed! ** Bob was awarded the Mullen Award for best presentation at CMG 2005 ** 9:45 - 10:15 Break
10:15-11:30 Mainframe Front End Performance Best Practices
                  Bill Eagle - EMC

FICON channels bring unprecedented performance and scalability to Mainframe environments, but they bring with them a whole new paradigm for mainframe front end performance best practices. This session will review ESCON best practices and contrast those with new FICON best practices.
Open Systems Track
08:30-9:45 Overcoming the Challenges posed by Open Systems Storage Capacity Planning
                  Frank Kettenstock - Monosphere

End users' insatiable thirst for computer storage is growing exponentially as new applications generate more and more data. In most data centers, storage needs on open, distributed systems have been growing at about 50-60% per year. As a result, spending on storage infrastructure has become a larger and larger part of the total IT hardware budget, typically between 40%-50%. Despite the large budget expenditures, average utilization of storage is 40%, meaning organizations are buying more than twice as much storage as they are actually using. This presentation will address the need for systematic capacity planning and outline a Storage Capacity Planning Capability Maturity model.
9:45 - 10:15 Break
10:15-11:30 Enterprise Workload Manager (EWLM): Overview
                  Hiren Shah, IBM

The Enterprise Workload Manager (EWLM) is designed to help installations manage complex multi-tiered computing environments built of servers based on various platforms, applications running on those servers, and the work requests that are processed by these applications. EWLM applies the goal oriented, policy based approach to performance management developed for the z/OS Workload Manager to the broader heterogeneous environment. EWLM supports various IBM platform such as z/OS, AIX, OS/400 and non-IBM platform such as Windows, Solaris and Linux. This session discusses the motivation for the EWLM work, how the z/OS WLM approaches to performance management can be applied to a multi-tiered heterogeneous environment, the basic structure of the solution, and different resource management functionality provided by EWLM.
11:30-12:45 Lunch - Provided by Netezza, Inc. - Dessert and Coffee served in the Vendor Area
Combined Sessions

12:45-2:00 Analysis of Workload Alerts in Consolidated Servers
                  James Bouhana - Performance International, Inc.

Traditional performance alerting works well when servers are dedicated to specific applications since the likely source of the alert is known. However when multiple workloads are hosted on a consolidated server, probable cause analysis for alerts becomes more challenging. An approach is presented for stratifying alerts by both metric and workload so that the distribution of alerts across workloads for each performance metric can be seen. An Alerts Map gives a birds-eye view of all alerting activity. The challenges and successes in implementing the multi-workload analysis are also discussed. A prototype alert analysis tool is demonstrated.
02:00 - 2:30 Break - Vendor Area Open - Raffle Drawings for Prizes (Be there to win!)
02:30 - 3:45 Event Management at CIGNA - A Process Improvement Story
                  Jan Adams - CIGNA

Jan describes the state of event management at CIGNA, including the challenges and achievements along the way. In describing recent achievements, she will describe the techniques which helped her team to implement a more service-oriented approach to event management.

About the Speakers:

Jan Adam's background includes teaching, consulting and managing. For the last seven of her 17 years in the computer industry, she has worked at CIGNA in systems management architecture and engineering. Much of that time was spent focusing on Tivoli monitoring for CIGNA's 1000+ distributed servers. In her current position, Jan audits and executes event management improvements at CIGNA. Jan has an MBA in operations and information technology, and is MCSE certified.

Hiren Shah is a Senior Software Engineer in the IBM System and Technology Group. He is presently working on Enterprise Workload Manager (EWLM), a self-optimizing component of autonomic computing systems. He has extensive experience in design/development of Performance Management software. Prior to joining the EWLM project, he was working on z/OS Workload Management. He had made significant contributions to development of Intelligent Resource Director (IRD) on z/Series. He holds a BS in Mechanical Engineering and a MS in Computer Science from New Jersey Institute of Technology.

Bill Eagle is a Consulting Performance Engineer in the Performance Engineering group at EMC. He has 35 years experience in the industry, the last 25 of which have been dedicated almost exclusively to DASD subsystem performance. Prior to joining EMC in 1993, he worked for a large telecommunications company in both performance analysis and new technology assessment roles.

Frank Kettenstock leads MonoSphere's marketing and product roadmap strategy. Before joining MonoSphere, Frank was the Vice President of Product Marketing for Concord Communications (acquired by Computer Associates), a provider of IT Business Service Management software. At Concord he led strategy and roadmap definition and was responsible for the roll-out of new products which propelled Concord into new markets. He was an Executive Director of Solution Delivery Management for Telcordia Technologies, where he led implementations of large software solutions to telecommunications carriers. Frank holds BSEE and MBA degrees from Brown University and Boston University.