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Loy Allen is a leader of Perot Systems' Technology Management Consulting practice. He is responsible for guiding the development of and implementing IT related business processes, management practices and governance principles that bring business value for the clients of Perot Systems.
Loy has also worked to develop methodologies, such as the Roadmap to Business Innovation (RBI) and ITIL related best practices with in Perot Systems and to develop the Business Engineering Management track of the Engineer Development Program, an extensive training and leadership development program.
Loy has an ITIL foundation certificate and over 5 years of experience developing ITIL processes, performing assessments, advising clients and implementing ITIL processes and enabling organizational structures and technology. (April 2005)

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Glenn Anderson is currently a Consulting Instructor with the zSeries Curriculum of IBM IT Education Services. In addition to delivering classes on performance, e-business and web technology, Glenn is a popular speaker at large systems conferences throughout the world. Glenn is also constantly engaged in creating new conference formats and other educational vehicles in partnership with the IBM Server Group. During his 30 years with IBM, Glenn has held positions in sales, technical support and management. His current areas of research, focus and study include WebSphere for z/OS, e-business security, the z/OS Workload Manager, and all aspects of zSeries and Parallel Sysplex performance. Glenn holds a B.S. in Computer Science from the University of Missouri - Rolla. In his private life, Glenn is active in Chicago-area theater as a member of an improvisational acting troupe. He also performs original stand-up comedy, both in clubs and occasionally in the classroom. (June 2004)

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Rob Breen is a working musician with a day job in computer programming. He holds a Bachelor of Music degree from Boston University. In 1984, Rob began his career at the Aetna in Middletown, eventually moving into the technical support area where he polished his assembler language skills as an IDMS DBA and software engineer. At the mainframe level, Rob made the transition to DB2 support and since he was the only guy in the shop who could spell "grep" found himself supporting UDB platforms on both AIX and Solaris. An interest in solving performance problems led Rob to join the midrange systems team in the Performance and Capacity Planning area in 2001. (June 2004)

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Alistair Croll is a co-founder of Coradiant, a leader in real-user Web performance management, where he is responsible for product engineering and business strategy. Previously, he was a principal with Networkshop, an Internet infrastructure consultancy to major networking firms on performance and QoS. He also has worked with 3Com, Primary Access, and Eicon Technology. He has managed and consulted on technologies including VPNs, QOS, access concentration, high availability, server performance, and collocated security. He is coauthor of Managing Bandwidth: Deploying QOS Across Enterprise Networks (Prentice Hall PTR, 1999) and has been active as a member of the Networld+Interop program committee. He was graduated from Dalhousie University (Halifax, Nova Scotia) with a B.Com (Hon.) in strategic marketing. (October 2004)

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James Cusick is a Software Engineering Manager at Wolters Kluwer. James manages software development in the Corporate Legal Services Division of Wolters Kluwer and is currently leading the B2B automation of legal filings with State government agencies. Additionally, James conducts performance engineering analysis and chairs the division's application architecture committee. James is the author more that two dozen papers and talks on Software Reliability, Object Technology, and Software Engineering Technology. He has also held positions as an Adjunct Assistant Professor at Columbia University's Department of Computer Science and as an Instructor in Columbia's Computer Technology and Applications Program where he taught Software Engineering. James is a graduate of both the University of California at Santa Barbara and Columbia University in New York City and a member of IEEE. (October 2004)

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Dr. Yiping Ding is an Architect/Scientist with BMC Software in Waltham, MA. He has been with BGS/BMC for more than 12 years and is responsible for BMC's performance data analysis and prediction product development. His technical interests include performance modeling and statistical data analysis techniques. He received his Ph.D. in Computer Science from the University of Connecticut in 1991. (June 2004)

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Pierre M. Fiorini is an Assistant Professor of Computer Science at the University of Southern Maine. He received his Ph.D. degree from the University of Connecticut in Computer Science & Engineering. He did his undergraduate work at Trinity College in Connecticut. His industrial experience includes working at Andersen Consulting, Comverse Network Systems, and BMC Software (formally BGS systems). His research interests include queuing theory, computer performance modeling, computer security, and stochastic processes. He is a member of the IEEE, the ACM, and the CMG. (October 2004)

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Dr. Neil Gunther, M.Sc., Ph.D. is a leading industry computer performance consultant who founded Performance Dynamics Company (www.perfdynamics.com) in 1994. Prior to that, Dr. Gunther held research and management positions at San Jose State University, JPL/NASA (Voyager and Galileo missions), Xerox PARC research center and Pyramid/Siemens Technology. His performance and capacity planning classes have been given to such worldwide organizations as Boeing, FedEx, Motorola, Stanford University, and Sun Microsystems.
Dr. Gunther is the author of numerous papers on computer performance topics, as well as two books: THE PRACTICAL PERFORMANCE ANALYST, McGraw-Hill, 1998 and most recently ANALYZING COMPUTER SYSTEM PERFORMANCE WITH PERL::PDQ, Springer-Verlag, 2005. He is well-known to CMG audiences for his presentations since 1993, and more recently for the extremely popular GUERRILLA CAPACITY PLANNING columns in the CMG MeasureIT online magazine. In 1996 Dr. Gunther was awarded Best Technical Paper at CMG, and in 1997 he was nominated for the A.A. Michelson Award.
Dr. Gunther was born in Melbourne, Australia (which accounts for the odd accent) and is a member of the AMS, ACM, CMG, IEEE, SIGMETRICS and USENIX. (April 2005)

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George Handera has over 25 years of data processing experience that ranges across application development, DB2/MQ Subsystem support, performance management, systems architecture and capacity roles at Aetna. He has also worked independently creating and selling the copyrights to several mainframe products. (April 2005)

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Len Jejer has 3 years at the Hartford group as an MVS Performance Analysis. Before the Hartford, Len was consulting as an MVS System Programmer and as an MVS Performance Analyst. He has twenty five years in data processing. (October 2004)

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Linwood Merritt started his data processing career in 1970 as a Simulation Analyst, has been a US CMG member since CMG84, and has been the Project Manager of the "Enterprise Wide Capacity and Performance" project of SHARE since August 1994. Lin has published 14 CMG papers and presented at 25 SHARE conferences. He won the CMG97 Mullen award for the presentation "Performance Data from the Server to the Intranet: Getting the Data and Reporting It," and presented it at UKCMG in 1998. He is now working as a mainframe Capacity Planner at Bank of America in Richmond, Virginia. (October 2004)

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Rick Ralston has worked in Data processing for over 30 years. He's spent 26 of those years working in performance management and capacity planning mostly on IBM mainframes. He is a contributor to the MXG-L listserv and an editor of CMG's web-zine Measure IT. Recently he has been involved with the IBM Sub-Capacity License charge offering for z/OS. (April 2005)

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Dr. Michael Salsburg is currently a director within the Chief Technology Office for Unisys Corporation's Systems and Technology group. He is responsible for the strategic technical direction of the overall server product line, with a focus on System Performance and overall Architecture. He received his Doctor of Philosophy in Mathematics from Drexel University (Probability and Statistics) in 1992. (June 2004)

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Dr. Connie U. Smith a principal consultant of the Performance Engineering Services Division of L&S Computer Technology, Inc., is known for her work in defining the field of SPE and integrating SPE into the development of new software systems. Dr. Smith received the Computer Measurement Group's prestigious AA Michelson Award for technical excellence and professional contributions for her SPE work. She also authored the original SPE book: Performance Engineering of Software Systems, published in 1990 by Addison-Wesley, and approximately 100 scientific papers. She is the creator of the SPEoED™ performance engineering tool. She has over 25 years of experience in the practice, research and development of the SPE performance prediction techniques.
Together, Drs. Williams and Smith have over 50 years of experience in software development. They have worked together for more than 15 years to help clients design and implement software that meets performance objectives. They have published numerous technical papers and articles, and are the authors of Performance Solutions: A Practical Guide to Creating Responsive, Scalable Software, published by Addison-Wesley. (April 2005)

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Raymond Smith has 8 years as an Online Performance Analyst at the Hartford group. Before the Hartford, Ray built his experience over twenty years as a Performance Analyst at many of the Hartford Area companies. Ray is active in CCMG and is currently on its Board of Directors. (October 2004)

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Sid Soberman is currently Director of Capacity Planning at H. W. Wilson Company. He has over 32+ experience in the IT field. The last 22 years has been spent on application integration, performance management and capacity planning studies. His experience has ranged from mainframe to open system environments. Sid has been a member of CMG since 1984 and has assisted with the conference and program committee the last 10 years. Recently, he has been the subject area chair for Networking for the annual CMG International Conference 2004. (June 2004)

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Yefim Somin is a Consulting Engineer with BMC Software, Inc. He has many years of experience doing performance analysis and capacity planning for operating systems and applications. Prior to that he was engaged in OS and applications development. Yefim has served on industry standards committees. He is a frequent presenter at various venues, domestically and internationally, including CMG, where his papers were twice recognized as best of the conference. (October 2004)

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Jay Veazey was born in Dallas, and received a B.A. degree in English and an M.S. in Computer Sciences from the University of Texas at Austin, where he studied under J.C. Browne. He worked for the U.S. Geological Survey for 5 years as a scientific applications and database programmer. For the last 20 years, he has been with Hewlett-Packard, working variously as a DBMS developer (ALLBASE), a DBMS/OS performance analyst, an image processing architect and image quality expert, a capacity planning tool developer, and currently as a server/hardware performance modeler.
He holds several patents and once (intentionally) built an optical scanner that detected only infrared light.
He lives in Fort Collins, Colorado. Current areas of interest include quantifying R&D design trade-offs and economic analysis of computer servers, as well as decision-support workloads. (April 2005)

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