CMG Canada Seminar:

Tuesday April 15th 1997 & Wednesday April 16th 1997

TIME: 8:30a.m. - 8:00 p.m. (Tuesday), 8:30a.m. - 5:00p.m. (Wednesday)

LOCATION: Board of Trade (Downtown) - The Council Chamber

1 First Canadian Place, Toronto, Ontario (Tel: 416-366-6811)

Enter First Canadian Place (FCP) via any of King, Adelaide, Bay or York Street entrances and stay on the main (street) level; go in to the special Board of Trade elevators near the Timothy's Expresso Bar. (Street level of FCP in the Northeast Quadrant)

ATTIRE: Business attire or Business casual (hard soled shoes, slacks, collared shirt)

If this program is not of interest to you, please pass it on to the appropriate group within your organization ... Thanks for your prompt attention.

Agenda: Tuesday April 15th 1997 (Revised)

8:30 AM Continental Breakfast

9:00 AM President's Welcome - Anthony G. Mungal

9:15 AMEnterprise Storage and the New Information Reality

Barbara Robidoux - EMC Corporation

Today's IT professional has to do it all: leverage existing applications, deliver new solutions sooner and with reduced risks, react to a changing business environment, as well as create new ways to reach customers. The traditional platform approach to building IT strategies is giving way to a new model: information centric. By placing core information assets at the center of the IT architecture, organizations are discovering a new-found flexibility and agility in reacting to new requirements. Join us as we examine how today's enterprise storage architectures are supporting the new information-centric model, by providing new forms of connectivity, information sharing, information management, and providing continuous access to information resources.

Barbara is a Corporate Program Manager at EMC and is part of a core team responsible for defining and implementing EMC's Enterprise Storage strategy, with a main focus on management, protection and sharing of information enabled through a suite of storage software applications. Barbara joined EMC 3 years ago as the first open systems field product manager, and assisted the company in entering the open storage marketplace. Barbara has over thirteen years experience in UNIX, including the AIX and DG/UX environments.

10:15 AM Coffee

10:45 AM SAP R/3 in a UNIX Environment: A Case Study for Client/Server Capacity Planning

Glynn B. Giacone - BGS Systems

SAP R/3 is a multi-tier client/server application which supports and simplifies business applications in areas of finance, production, distribution, sales, and human resources. It recently has become very popular worldwide, and in many cases drives the purchase of significant amounts of UNIX hardware. It's multi-tier architecture typifies the strategies of mission critical applications implemented for UNIX and Windows NT, where workstations communicate with application servers which in turn communicate with database servers such as Oracle, Informix, and Sybase. This paper is a client/server case study of what instrumentation is available from UNIX, what instrumentation is required from a client/server application such as SAP R/3, and how system and subsystem metrics can be used in an analytic model for sizing and capacity planning.

Glynn has been employed at BGS for 16 years, and is currently the Director of SAP Products and Services. Responsible for product line strategies to meet SAP performance and capacity management needs in open system and mainframe environments. Glynn is a technical author and frequent speaker relating experiences and techniques to help size and manage mission critical applications for SAP R/3, Oracle, Sybase, Informix, DB2, CICS, and IMS.

12:00 NOON Lunch (make your own arrangements)

1:15 PM Strategic Directions and Goals of CMG

T. Leo Lo - Vice President of CMG

1:30 PM Are You Ready for Tomorrow Today? Understanding Enterprise Network Transmission Techniques

T. Leo Lo - IBM Global Services & Vice President of CMG

As more and more corporations are migrating toward a distributed, client/server computing environment, each corporation requires a typical network topology and associated transmission technology and protocol to accommodate its specific requirements. This fusion of network technologies can have a significant impact on the way we do business today and tomorrow. This paper describes three network transmission technologies: Asynchronous Transfer Mode (ATM), High Performance Parallel Interface (HiPPI), and Fiber Channel (FC). It then discusses some concerns about those technologies from a performance management perspective.

T. Leo Lo earned his doctor degree in computer science from the University of Texas at Austin. Before joining IBM Global Services, Leo had spent 20 years at Texas Instruments and McDonnell Douglas working in the areas of performance modeling and capacity planning on MVS, VAX, UNIX operating systems, SNA, DECnet, TCP/IP networks and protocols. Leo is an Information Technology architect responsible for designing, planning and analysis of distributed computing infrastructure. Leo is the Vice President of CMG, and is also a computer science adjunct professor at the University of Missouri.

2:30 PM Coffee

2:45 PM Technologies for Distributed Transactions

Graham Flint - Microsoft Canada

This session will overview how new Microsoft technologies can provide an effective environment for distributed applications. Come see how you can exploit these opportunities for both classic Client / Server applications as well as applications based on the new InterNet technologies. This session will highlight, through discussions and demonstrations, that scaleable enterprise ready applications can be developed and deployed today with these innovated technologies from Microsoft.

Graham Flint P. Eng., joined Microsoft Canada 6 years ago specializing in the development of client/server applications in the PC LAN arena and has developed particular expertise in the Microsoft BackOffice products. He spent 2 years as a Principal Consultant in the Microsoft Consulting Services organization. In this role he was responsible for the technical quality of all activities performed by the practice across Canada. For the past 8 months the focus has shifted back to pre-sales engineering support, this time as a Microsoft SQL Server national specialist. He is currently an Architectural Engineer with Microsoft Canada. Graham graduated in 1984 from the University of Waterloo in Electrical Engineering.

3:45 PM Open Enterprise Performance - Response Time Challenge

Catherine H. Liu - Applied Expert Systems, Inc.

The three-tiered open enterprise has emerged as a viable choice for many Information Technology (IT) organizations' business re-engineering processes. This presentation will discuss response time management issues for this new open enterprise environment. It will compare LU2 vs APPC response time measurement, introduce performance matrices for both protocols, present key APPC performance indicators, and discuss tuning challenges. Enterprise TCP/IP performance management will also be introduced.

Cathy Liu has over 20 years experience overseeing commercial software product development for the Information Systems management industry. After earning a Masters Degree in Statistics from Stanford University, Cathy worked for Stanford, Consumers Power Company, and the Institute for Software Engineering. For the past ten years, Cathy served as Director of DASD and Network Product Development, and Director of Consulting Services at Boole & Babbage and was responsible for managing the Expert Systems software development. She is well-known in the performance and capacity management industry having published and presented papers at major industry conferences, including the Computer Measurement Group. She is the President of Applied Expert Systems.

4:45 PM Open Enterprise Performance - Response Time Challenge

Catherine H. Liu - Applied Expert Systems, Inc.

This Optional short session (at the discretion of Catherine Liu) is scheduled as a demo of one or more of the following products which relate to the above topic: CLEVER TCP/IP, CLEVER/SNA.

5:15 PM - 8:00 PM Cocktail Reception

Agenda: Wednesday April 16th 1997 (Revised)

8:30 AM Continental Breakfast

9:00 AM President's Remarks - Anthony G. Mungal

9:15 AM Batch Workload Management in a S/390 Parallel Sysplex

Murray L. Martin - MVS Solutions Inc.

Parallel Sysplex, CMOS Processors, and Workload Manager... these "new technologies" have solved some traditional batch management problems, while introducing new batch related challenges. The presentation will discuss techniques for batch workload management using standard MVS/JES2 technology in a parallel Sysplex, and alternate batch management solutions which are available with the ThruPut Manager product from MVS Solutions Inc.

Murray Martin graduated from Waterloo University with a degree in Electrical Engineering in 1973. He worked for 15 years with Datacrown/Crowntek, a large Canadian service bureau, which operated MVS datacenters in Toronto, Ottawa, and Washington DC. His areas of responsibility included technical and technical management roles in MVS systems and software support. Murray is one of the founding partners of MVS Solutions Inc., a system software company which specializes in automated batch management solutions for MVS/JES2; he is currently a Product Manager there.

10:15 AM Coffee

10:45 AM The Evolution of Workload Performance Management in MVS

Stephen L. Samson - Candle Corporation

Since MVS began, a major portion of system programmers' and performance analysts' effort has been devoted to the measurement and management of workload performance. The initial absence of tools within the environment led to the development of third-party monitors. Crude controls and perplexing parameters made the job unnecessarily difficult. SRM appeared and evolved, but never got to the essential question-how can the resources of MVS be applied to ensure that the workload performance requirements of the enterprise are met? MVS Version 5 brought a significant advance, the Workload Manager in goal mode, making possible for the first time the ability to manage workload performance under control of the operating system. This paper traces the evolution of this aspect of MVS, and concludes with speculation of what is yet to come.

Steve Samson is a Senior Technical Staff Member at Candle Corporation. He has coordinating responsibility for product quality and customer satisfaction across the corporation's product lines, and participates in the Corporate Design Control Group. As Candle's senior technical consultant for MVS performance management, he provides assistance to Candle's customers, employees, and prospects on topics related to MVS and performance management, as well as on IBM's enterprise systems products and announcements. He has been at Candle for fourteen years, with previous assignments in Technical Support, Research and Development, and Customer Support Services

Steve is widely known as a speaker and author on MVS and systems management subjects and speaks frequently at international conferences such as SHARE, GUIDE, CMG, and the IBM EXPO series. He also speaks at local and international CMG meetings, and at conferences and seminars sponsored by Candle Corporation. He is a Deputy Project Manager in the SHARE Enterprise-Wide Capacity and Performance Project. Steve was elected as a Director of the Computer Measurement Group in 1996 and serves as Director of Publications and editor of the CMG Transactions and Bulletin.

Mr. Samson's book MVS Performance Management: Mechanisms and Methods was published by McGraw-Hill in 1990. A follow-on ESA/390 Edition was published in June 1992. An OS/390 Edition (with MVS/ESA SP Version 5) came out in February 1997. Other publications include numerous articles and editorial contributions to CMG Transactions, Enterprise Systems Journal, Technical Support and other NaSPA publications, and the Candle Computer Report.

Prior to joining Candle, Mr. Samson was with the IBM Corporation for more than 16 years, holding various technical and managerial assignments in program development, architecture, product management, and internal data processing. He received an IBM Outstanding Achievement Award for his part in the release and support of the MVS Extended Swap Installed User Program.

12:00 NOON Lunch (make your own arrangements)

1:15 PM Preparing for Virtual Storage Management and Virtual Tape

Bill Gray - StorageTek Canada Inc.

Virtualization of tape is coming, but what does that really imply? Using the 3 waves model, I discuss technology and it's place in each of the three waves. What virtualized tape does is take wave 1 processing and turn it into wave 2 and wave 3 processing where the new technologies can be effectively used. Wave 2 and 3 processing will remain somewhat unchanged. We'll go through a detailed case study where we progress from a big 3480 batch shop through to a hybrid shop with virtualized tape.

Bill Gray is a Senior Systems Engineer with StorageTek Canada Limited. He is the author of many papers on Systems Performance, Capacity Planning and I/O Subsystems. He has presented at many CMG meetings, both locally and internationally. Bill was a founding director of CMG Canada and a past President of CMG Canada.

2:15 PM Coffee

2:45 PM Java and Network Computing

Matthew Toal - Sun Microsystems of Canada.

This presentation will introduce the Java technology, explore how it affects our industry and examine how the world is taking advantage of this "hot" technology. This presentation provides a unique forum for answering many of the curiosity type questions and concerns as to the use of this technology and how it will inevitably shape the future of many things around us.

Matthew Toal is a Systems Engineer for Sun Microsystems of Canada. In his role, Matthew is focused on Internet and Networking technologies. Matthew has spoken at many conferences including COMDEX and The EDI Forum on topics including Internet Security and Java. Prior to joining Sun, Matthew worked as a Systems Administrator, Network Administrstor, Unix Instructor, and as a Unix Consultant.

3:45 PM Performance Management within a UNIX/OPEN Systems Environment

Lindsay Parker - Hewlett-Packard (Canada) Ltd.

This presentation is a significant update to a similar one given to CMG Canada two years ago; it was extremely well received then.

For many businesses the move to open systems is a distinct possibility. There is however a certain amount of apprehension when moving to this new environment. A lot of concerns are with respect to the availability of tools to monitor how the system will perform. What metrics are available to be monitored? What metrics should be monitored? What tools can be used to provide meaningful information on how the system is performing?

This presentation reviews the environment that needs to be managed, along with the metrics and tools available to enable its management. Suggested courses of action that might be taken to alleviate or avoid potential bottlenecks are also discussed.

Lindsay is currently a senior consultant with Hewlett-Packard's Professional Services organization, specializing in performance and resource management. His roles include designing configurations, benchmarking systems, performance analysis of systems, education, capacity planning, architecting and implementing performance management systems. He graduated from Sheffield City Polytechnic (UK) with B.Sc. (Hons) in Computing Science in 1980 and then joined Hewlett-Packard (UK) as Systems Engineer on the HP3000. His roles included sales support, customer support, account management, phone consultant, teacher, consultant. In 1982 he transferred to Hewlett-Packard (Canada) and has held many roles between 1982 to 1997, including development of consulting packages for use within Hewlett-Packard worldwide, Data Base Specialist, Migration Specialist (MPE-V to MPE-iX), Mentor, Training class development, and Performance Specialist. He is also a member of the international CMG organization.

5:00 PM Adjourn

CMG Canada